Frequently asked questions
What makes Elijah James Resort Wear unique?
Every Elijah James collection is thoughtfully designed with exclusive artwork, premium fabrics, and timeless silhouettes, creating refined resort wear for families who value quality, elegance, and meaningful moments together.
Are your garments made to order?
Yes. Each piece is prepared exclusively for your order, ensuring exceptional craftsmanship while reducing unnecessary waste.
How long will it take to receive my order?
Please allow approximately 8–15 business days for your garment to be carefully prepared and delivered.
Can I change or cancel my order?
Orders may be changed or cancelled only before production begins. Once production has started, we are unable to make changes because each garment is made specifically for you.
How do I choose the right size?
A detailed size guide is available on every product page to help you find your perfect fit with confidence.
How should I care for my garment?
Machine wash cold on a gentle cycle, avoid bleach, and tumble dry low or hang to dry to preserve the beauty of your garment.
What if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, contact us within 7 days of delivery with your order number and photos. We'll resolve the issue promptly.
Can I modify or cancel my order?
As every piece is made especially for you, changes or cancellations can only be accommodated before production begins.
Can family mix and match?
Absolutely. Our collections are designed to coordinate effortlessly, allowing every family member to create a refined, matching look with their own unique style.
How can I contact Customer Care?
Our Customer Care team is always delighted to assist. Visit our Contact page, and we'll respond as soon as possible.