Shipping Policy

Each Elijah James piece is prepared with care and made especially for your order.

We believe exceptional pieces are worth the wait, and we appreciate your patience as we prepare your family’s resort wear for the memories ahead.

Processing and Delivery

Once your order is placed, our team begins preparing your garment with care.

Please allow approximately 8–15 days for delivery from the time your order is placed, and delivered to your destination. Delivery times may vary depending on your location, seasonal demand, customs processing, or carrier delays.

You will receive a shipping confirmation email with tracking information as soon as your order is on its way.

Worldwide Shipping

We proudly ship to customers around the world, bringing Elijah James Resort wear to families wherever their next adventure may be.

Shipping availability and delivery times may vary by destination.

Order Tracking

Once your package has been dispatched, you'll receive a tracking number via email so you can follow your order throughout its journey.

Please allow up to 48 hours for tracking information to become available after shipment.

Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

Once an order has entered production or has been shipped, we may not be able to modify the delivery address. Elijah James Resort wear is not responsible for orders delivered to an incorrect address provided during checkout.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees determined by your country's regulations. These charges, when applicable, are the responsibility of the customer.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to customs inspections, weather conditions, peak holiday seasons, or courier disruptions. We appreciate your patience and understanding should these circumstances arise.

Need Assistance?

Our Customer Care team is always here to help.

If you have any questions regarding your order or shipment, please contact us with your order number, and we'll be delighted to assist you.

Thank you for choosing Elijah James Resort wear. We look forward to delivering thoughtfully crafted pieces for your family's most memorable escapes.

Frequently asked questions

Are your garments made to order?

Yes. Every Elijah James Resort wear piece is thoughtfully crafted especially for your order. This allows us to maintain exceptional quality while reducing unnecessary waste.
How long will it take to receive my order?

Please allow approximately 8–15 business days for your order to be carefully produced, prepared, and delivered. Delivery times may vary depending on your location and shipping carrier.
How can I track my order?

Once your order has been shipped, you'll receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to update after shipment.
What if I ordered the wrong size?

Please review the size chart carefully before placing your order. Since each garment is made to order, we cannot accept returns for incorrect sizes selected during checkout.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.